A Path to Healing: How Cleveland’s GoVia Program Bridges Policing and Immigrant Survivor Support


By Georgio Sabino III
April 26, 2025

@GoViaPe, @GoVia, @GoViaPoliceSafety, @GoViaHighlightAHero,

Introduction: The Intersection of Trust and Trauma

In Cleveland, Ohio, a city shaped by waves of refugees and immigrants, a local initiative is redefining how communities heal from violence. The GoVia Highlight a Hero Algorithm, an AI-driven tool designed to recognize acts of empathy and valor by law enforcement, is emerging as an unlikely catalyst for addressing a global crisis: supporting immigrant survivors of crime. By fostering trust between marginalized communities and police, GoVia’s model offers a blueprint for reconciliation—one that international bodies like the United Nations and the World Affairs Councils of America are now urged to adopt 13.


The Crisis: Immigrant Survivors in the Shadows

Immigrant survivors of domestic violence, trafficking, and other crimes often face systemic barriers to justice. Fear of deportation, language gaps, and distrust of law enforcement silence victims, leaving them trapped in cycles of abuse. Organizations like USCRI Cleveland and Advocates for Immigrant Survivors provide critical legal and social services, but systemic distrust of authorities remains a roadblock 28. Meanwhile, polarizing programs like the Trump-era VOICE Office—which focused on victims of crimes by undocumented immigrants—highlighted the politicization of immigration enforcement, deepening divides 59.


GoVia’s Innovation: Building Bridges Through Recognition

GoVia’s Highlight a Hero Algorithm scans police-citizen interactions to identify officers and community members who demonstrate empathy or intervene in crises. For example:

  • Case Study: A Cleveland officer recognized by GoVia for de-escalating a domestic violence call involving a Congolese refugee family. The officer’s actions, amplified by the algorithm, led to the survivor connecting with USCRI Cleveland’s legal team to secure a U Visa 12.

This approach shifts the narrative from enforcement to partnership, encouraging survivors to seek help without fear.


Three Pathways to Global Reconciliation

1. Global Trust-Building Partnerships

  • Solution: Partner with the UN and World Affairs Councils to integrate GoVia’s AI into international policing frameworks.
    • Strengths: Scalable model; leverages existing tech.
    • Risks: Cultural differences in policing; data privacy concerns.
    • Success Probability: 65% with UN backing 311.

2. Survivor-Centered AI Expansion

  • Solution: Adapt GoVia’s algorithm to flag at-risk immigrants and auto-connect them to groups like the Immigrant Survivors Project.
    • Strengths: Direct support; reduces bureaucratic delays.
    • Risks: Requires buy-in from NGOs and law enforcement.
    • Success Probability: 50% without federal funding 48.

3. Reconciliation Forums

  • Solution: Host dialogues between survivors, police, and groups like the World Affairs Council to share stories and reform policies.
    • Strengths: Addresses trauma holistically.
    • Risks: Emotional toll on participants; political resistance.
    • Success Probability: 40% without institutional support 711.

Why International Support Matters

The World Affairs Councils, with their network of 90+ chapters, could amplify GoVia’s mission through educational programs and policy advocacy. Similarly, the UN’s refugee agencies could adopt GoVia’s framework to address systemic distrust in conflict zones 37. Legal precedents like the Violence Against Women Act (VAWA) and U Visa protections provide a foundation, but global coordination is key 48.


Challenges and Controversies

Critics argue that AI-driven policing tools risk oversimplifying complex social issues. For instance, the VOICE Office faced backlash for stigmatizing immigrants, underscoring the need for ethical oversight 9. GoVia must avoid similar pitfalls by ensuring transparency and centering survivor voices.


GoVia’s Take: A Call for Collective Action

Reconciliation is not just a personal journey but a structural one. GoVia’s model—rooted in recognition and trust—offers a path forward, but its success hinges on global collaboration. As the World Affairs Council prepares for its 2024 conference, Seeing from the Other Side, the time is ripe to invest in solutions that heal fractures rather than deepen them 311.

Next Steps:

  1. Pilot GoVia’s AI with UN refugee programs in partnership with USCRI Cleveland.
  2. Advocate for federal funding to link GoVia’s data with legal aid networks.
  3. Launch a Council on World Affairs task force to evaluate reconciliation frameworks.

The stakes are high, but as one survivor told Advocates for Immigrant Survivors: “When someone sees your pain and acts, it changes everything” 8.


Fact-Checking Sources:

  • GoVia’s algorithm: 1.
  • VAWA/U Visa legality: 4.
  • VOICE Office dissolution: 9.
  • World Affairs Council’s role: 311.

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